- Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
- Your return request is submitted within 14 days of receiving your original order. And 30 days for exchanges.
Click here to get started on your return/exchange.
Once our facility has received your return, we will immediately release your funds to your financial institution. Please allow up to 5 business days for the refund to be issued. If it’s been longer than the said time, please contact your banking company for an estimate of when you can expect to see the funds on your bank statement.
We offer free shipping on all orders within the contiguous U.S.
Orders with expedited shipping that is placed after 2:00 PM EST will not ship the same day. Please note that orders do not ship on Saturdays or Sundays.
We stand behind the quality of our products. If you experience any material or craftsmanship flaw, please contact us at firstname.lastname@example.org so that our customer support team can assist.